Frequently Asked Questions

Everything you need to know about shopping with UNION KINGDOM.

What is the typical shipping timeframe for my order?

We process orders within 1-3 business days. Domestic shipping usually takes 5-7 business days, while international deliveries can take between 10-21 business days depending on your location and customs processing.

How do I track my package once it has been shipped?

Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status in real-time.

What is your return and exchange policy?

We offer a 30-day return policy for most items. Products must be unworn, unwashed, and in their original packaging with tags attached. Please visit our Returns Portal to start a request.

How can I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.

Are your materials sustainably sourced?

At UNION KINGDOM, we are committed to ethical fashion. We work closely with our manufacturers to source high-quality fabrics and ensure fair labor practices throughout our entire supply chain.